• Sun. Jan 23rd, 2022

Service Offerings, Network Coverage, Pricing, Technological Advancements, Delivery Time, and Experience serving Similar Customers are Key Parameters Considered while Selecting an E-Commerce Logistics Partner: Ken Research

ByVijay Kumar

Oct 29, 2020 , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
Competition Benchmarking in Indonesia E-Commerce Logistics Market_ Infographic-8d08d046

E-Commerce transactions reached a new peak due to the lockdown restrictions issued in the country, with daily usage items, medicines, FMCG goods, retail items being ordered online.

Shipper has tied up with the technological partner which ensures that the company can track assets-real time and have access to biggest trucking network.

Various e-commerce and technological start-ups such as Kargo technologies, Shipper, Logisly, Wareix, Sicepat Express, Ritase and Crewdible are being supported by big investors through significant investments of more than USD 87.1 Million. Tokopedia launched an innovative fulfillment service called Toko Cabang that utilizes smart warehouse network (WMS) across different regions of Indonesia.

Online e-commerce companies and e-commerce logistics companies are pulling out all stops to hire manpower to deliver essential items, at a time when demand has been unprecedented due to the ongoing lockdown to combat the spread of the Covid-19 outbreak.

Technological Advancements:  The entire supply chain process combines various functions such as pick-up, fulfillment/ storage, packaging, labelling and distribution lacks “digital culture” for conventional logistics companies. This has allowed entry of new entrants which are filling the gaps and are capitalizing the emerging business opportunities. Tech-strong companies are digitalizing their core operational activities, thereby moving towards the era of “Smart Logistics”’. Key technological advancements include RFID tagging, data analytics, Automated sorting, GPS, cloud computing and route planning devices.

Impact of E-Commerce on the Traditional Brick and Mortar Stores: With the ongoing Pandemic, traditional brick and motor stores have shifted their market to online platform as well through social commerce, tie –up with e-commerce players or developing own website for sales. These retailers are consistently collaborating with the logistics providers to ensure distribution in major regions of Indonesia.

Government Investments in Infrastructure: Indonesia witnesses a poor port and air quality, along with this the road and rail network is very poor. Lack of adequate infrastructure has led to high logistics costs which are 25%-30% of GDP as compared to 5% for developed countries. Indonesia being the hyper local fragmented multiple transport play faces landscape hurdles leading to high logistics costs and delivery time. Government of Indonesia has increased the allocation for infrastructure development by 50% so that logistics costs can be reduced.

Analysts at Ken Research in their latest publication ” Competitive Landscape of Top 8 Indonesia E-Commerce Logistics Companies and Leading 5 E-Commerce Marketplace Platform: Basis GMV, GMV Split, Order Volume, Shipment Profile, Logistics Cost, Network, Fleets and Customer Profiles” observe that E-Commerce Logistics Market is moderately fragmented with a mix of domestic and International players competing on the basis of Technology, Network, Partners and Pricing Model

Key Target Audience:

3PL Logistics Companies

Integrated Logistics Companies

E-Commerce Marketplace Platform

Retail Companies

Logistics/Supply Chain Industry Associations

Time Period Captured in the Report:

Outlook Period: 2019 to 2025

E-Commerce Logistics Companies Mentioned:

Lazada Express



Ninja Express

Lion Parcel

Wahana Express


J&T Express

E-Commerce Marketplace Platform Mentioned






Key Topics Covered in the Report

Indonesia E-Commerce Logistics Market (Overview and Genesis, Ecosystem of Indonesia E-Commerce & E-Commerce Logistics Market)

Market size of Indonesia E-Commerce Market (2019-2025)

E-Commerce Shipments per day (2019-2025)

Market segmentation by B2C & C2C E-Commerce

Market segmentation by sourcing- region

Market segmentation by delivery- region

Market segmentation by volumetric weight, Challenges in E-Commerce Logistics market) 

Competitive Landscape

Cross Comparison of E-Commerce Logistics Companies

Cross-Comparison of E-Commerce Players

For More Information on the Research Report, Refer To Below Link:-

E-Commerce Logistics Market in Indonesia

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Contact Us:-

Ken Research

Ankur Gupta, Head Marketing & Communications



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